Privacy Policy

1. Introduction

GetViber ("we," "us," or "our") operates a brand reputation monitoring platform. This Privacy Policy describes how we collect, use, and protect information when you use our services.

2. Information We Collect

2.1 Information You Provide

• Account information (name, email address)
• Payment information processed through third-party payment processors
• Brand names and keywords you choose to monitor
• Communications with our support team

2.2 Automatically Collected Information

• Device and browser information
• IP address and location data
• Usage data and analytics
• Cookies and similar technologies

2.3 Public Data

We collect publicly available information from online platforms to provide our monitoring services. This data is collected in accordance with platform terms of service.

3. How We Use Your Information

• Provide and maintain our services
• Process your transactions
• Send service-related communications
• Respond to your requests and support inquiries
• Improve our services
• Comply with legal obligations

4. Information Sharing

We may share your information with:

• Service providers who assist in operating our platform
• Payment processors for transaction processing
• Law enforcement when required by law
• Business transferees in case of merger or acquisition

We do not sell your personal information to third parties.

5. Data Security

We implement reasonable security measures to protect your information. However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

6. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Object to processing of your information
• Opt-out of marketing communications

To exercise these rights, contact us at hello@getviber.com.

7. Cookies

We use cookies and similar technologies to improve your experience. You can control cookies through your browser settings. Disabling cookies may limit some functionality.

8. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations.

9. International Transfers

Your information may be transferred to and processed in countries other than your country of residence. We take appropriate safeguards to protect your information.

10. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect information from children.

11. GDPR (EU Users)

If you are in the European Economic Area, you have additional rights under GDPR:

• Right to access, rectification, and erasure
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent

12. CCPA (California Users)

If you are a California resident, you have rights under CCPA:

• Right to know what information is collected
• Right to delete personal information
• Right to opt-out of sale of information (we do not sell information)
• Right to non-discrimination

13. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date. Your continued use of our services constitutes acceptance of changes.

14. Contact Us

For questions about this Privacy Policy, contact us at: